Effective Date: 22-07-2025
At Hopeway Stores, we’re committed to delivering your orders quickly, safely, and reliably. This Shipping Policy outlines how we process and deliver your purchases within Riyadh, Saudi Arabia.
We currently offer delivery within Riyadh only.
Stay tuned — we’re working hard to expand our reach to more cities soon!
Same-Day Delivery: Orders placed before 12AM will be delivered on the same day, subject to availability and location.
Standard Delivery: Orders are typically delivered within 1 to 3 hours of confirmation.
Delivery Hours:
Saturday – Thursday: 9:00 AM – 10:00 PM
Friday: 2:00 PM – 10:00 PM
Delivery charges may vary based on location and order size.
Charges will be clearly displayed during checkout before confirming your order.
Occasionally, we offer free delivery promotions — follow us on social media to stay updated!
Orders are processed immediately upon confirmation.
You will receive a confirmation via SMS, email, or app notification.
Our rider is dispatched from the nearest pickup point to ensure the fastest delivery possible.
Track your order live through our mobile app. You’ll receive updates at every stage — from preparation to delivery.
If no one is available to receive the order:
Our rider will attempt to contact you.
If delivery fails after multiple attempts, the order may be returned, and additional charges may apply.
Delivery times may be affected by:
Weather conditions
High traffic or remote locations
Public holidays or peak hours
We will notify you promptly in case of unexpected delays.
Our riders may require a digital signature or confirmation upon delivery to ensure safe handover of your items.
If you have any delivery-related questions, feel free to reach out:
📧 Email: [info@hopewaystores.com]
📱 Phone/WhatsApp: +966 56 315 8697