We may collect the following types of personal information:
Name
Phone number
Email address
Delivery address
Payment information (processed through secure third-party gateways)
Location data (only when using live order tracking)
App usage data (to improve performance and user experience)
We use your information to:
Process and deliver your orders
Communicate order updates and promotions
Personalize your shopping experience
Improve our app and website functionality
Respond to customer inquiries and provide support
Prevent fraud and ensure security
We use industry-standard encryption and secure technologies to safeguard your data. All payment transactions are processed through trusted and secure third-party services such as PayPal, Apple Pay, Visa, and Mastercard.
We do not sell or rent your personal data. Your information may be shared with:
Our delivery team for order fulfillment
Payment gateway providers for processing transactions
Legal authorities when required by law
We may use cookies and analytics tools (e.g., Google Analytics) to track app and website performance. This helps us enhance the user experience but does not personally identify users.
Hopeway Stores does not knowingly collect personal information from children under the age of 13. If we learn we have collected such data, it will be deleted immediately.
Our services are primarily for users in Riyadh, Saudi Arabia. By using our app or website, you consent to the transfer and processing of your data in accordance with this policy.
If you have any questions or concerns about your privacy, feel free to reach out:
📧 Email: info@hopewaystores.com
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”